Muskoka Soul / Soul Management Group is closely monitoring the COVID 19 situation in Ontario as currently the province of Ontario has banned short-term rentals for leisure travel up to June 2, 2020.
We want to share what we are doing to ensure the health and well being of our guests.
When our rentals resume, in addition to the thorough professional cleaning that takes place during each guest group turnover, we are adding an extra level of cleaning and disinfection as a precaution and to provide additional peace of mind. Link to our Covid 19 detailed plan & procedures
Guests benefit from full privacy and only interact with their own guest group when on site. All work is done prior to guests arriving and the time and manpower allotted for proper cleaning has been factored. Guest arrival is 4PM and early arrivals cannot be given for most bookings.
At this time the cancellation policies for periods after the state of emergency are lifted remain unchanged and we will continue monitoring the situation as it pertains to traveling to the Muskoka Region. Our policy if there is an Ontarion SEO in place on your arrival date than guests are refunded (less credit card fees if applicable) OR can keep a credit on file at the 2020 rate for a 2021 booking.
If you have any questions or concerns please contact Bruce@MuskokaSoul.com
Scientific references guiding our decision making: The Lancet, Covid 19 and surfaces ; Covid 19 microdroplets